Tenants

Whether you’re moving job, moving home or moving country our team of experienced professionals understand your anxieties and concerns, and will guide you through the process of moving into one of our properties. 

All our properties meet our own strict criteria meaning you’re only looking at homes of the highest quality. Additionally all deposits are held in a government authorised tenancy deposit scheme, safeguarding your deposit in one of the UK’s largest suppliers of deposit protection. 

For complete peace of mind we provide a 24hr emergency call out service should anything go wrong night or day, and an online service where repairs and maintenance can be reported and progress monitored.

All of our fees our upfront with nothing hidden – a full list of fees can be found here. At an additional cost we also offer a range of supplementary services:-

Tenant Packs

A large majority of our properties are let fully furnished however this is excluding electrical equipment, bedding and linen, and bathroom and kitchen utensils. With our experience over the years we have found that some tenants particularly those relocating from overseas require these additional packs. Therefore we put together packages to suit your needs that can be tailored made.

Please note that our prices are based on our bulk buying so you will receive a discounted rate in which will be cheaper than going directly to the suppliers; 

• Electrical - toaster, iron,ironing board, kettle, vacuum cleaner, microwave and television
• Kitchen - cutlery, glassware, utensils and crockery
• Bathroom - two bath towels and two hand towels
• Bedroom - single or double ben linen

*Prices vary depending on pack

All-inclusive Service

For time pressed tenants we offer an all inclusive bespoke service* to suit your needs, from managing bills through to cleaning the property.

The service includes:

• Setting up and paying all utilities 
• Setting up and paying for broadband and Sky television
• A complete fully furnished service including all the additional tenant packs
• Weekly cleaning and linen change

* The all-inclusive service is at an additional cost, and will be included in your monthly rental payments.